Our Process

  • Home
  • /
  • Our Process

Our Process

At Plumbing Services Perth, we take pride in being Perth's most reliable plumbers, committed to delivering top-notch service that our customers can depend on. Our streamlined process is a testament to our dedication to efficiency and customer satisfaction. Leveraging cutting-edge technology, we've centralised our operations, ensuring that we are accessible 24/7 for emergencies and can provide same-day service for all jobs.

When you choose Plumbing Services Perth, you're guaranteed not only skilled electricians, plumbers, and gasfitters but also a punctual team that values your time. We stand by our commitment – if we're not on time, the first hour of labour is on us. Give us a call now to discuss your plumbing needs with our experts.

CALL US NOW

08 9475 1500

When you're in need of prompt and reliable domestic maintenance services in Perth, Plumbing Services Perth is just a call away.

What Happens When You Call Us

When you make the call to Plumbing Services Perth, you're initiating a seamless process designed to prioritise your experience and address your needs promptly. Our centralised call centre, manned by knowledgeable plumbing and electrical experts, serves as the first point of contact. During this initial interaction, we take the time to understand your requirements, asking for details such as your location and preferred service time. This personalised approach ensures that we can tailor our services to meet your specific needs.

After gathering the necessary information, we take the next step to enhance your experience. We swiftly allocate the best local plumber or electrician in Perth who possesses the expertise required for your particular job. This meticulous selection process, coupled with our commitment to efficiency, allows us to provide you with a reliable tradesperson who can deliver exceptional service. From the moment you call us, you become our priority, and we aim to make your experience with us as smooth and satisfying as possible.

Complete Customer Satisfaction

Our commitment to customer satisfaction is embedded in our systems and practices, making us the most reliable plumber and electrician in Perth. Central to our reliability is the Schedule Master, the manager of our call centre, who coordinates all our plumbers, electricians, and gasfitters throughout the Perth area. This diligent oversight ensures that our tradespeople are dispatched efficiently, and we can provide you with precise arrival times.

Our central operations team further reinforces our reliability by maintaining constant communication with our tradesmen through text and two-way radio check-ins every 30 minutes. This meticulous approach guarantees that you are always informed about when to expect your plumber, electrician, or gasfitter, reflecting our commitment to being on time, every time. Our system is not just about punctuality; it's also a pledge to excellence. If, by any rare occurrence, your tradesman doesn't arrive on time, we stand by our guarantee – the first hour of labour is on us.

Client Testimonial

CALL : 08 9475 1500